Decision framework
A useful way to frame the choice.
Start with the decision, evidence and operating constraint. A tool choice becomes more reliable when the intended change and ownership are explicit.
Digitisation makes information usable
Use this step to make assumptions visible, compare options and document what still needs verification before committing to automation vs. digitisation.
Automation moves defined work
Use this step to make assumptions visible, compare options and document what still needs verification before committing to automation vs. digitisation.
Transformation changes the operating model
Use this step to make assumptions visible, compare options and document what still needs verification before committing to automation vs. digitisation.