Four controlled stages
Discover
Goals, workflows, users, evidence and constraints.
Shape
Options, trade-offs, architecture, risks and scope.
Build
Reviewable increments, testing and documented decisions.
Improve
Adoption, measurement, support and responsible evolution.
Commercial clarity
Scope, assumptions, dependencies and acceptance criteria are documented before commitments expand. Exact timelines and prices require discovery because complexity, access and integration risk vary.
Last reviewed: 1 September 2026